Effective Date: 07/08/25
1. Introduction
This Privacy Policy outlines how MaxAi Trading Ltd (“we”, “us”) collects, uses, and protects your personal data.
2. Information We Collect
We may collect:
Name, email address, and contact information
Billing and payment data (handled via secure third-party processors)
Website usage data (via cookies or analytics tools)
We do not store any financial account credentials or MetaTrader logins.
3. Use of Your Information
We use your data to:
Provide and improve our Services
Respond to inquiries and support requests
Process payments and manage accounts
Send relevant updates (you can opt out anytime)
4. Legal Basis
We collect and process data based on:
Your consent
Our contractual obligations
Legitimate interest to improve services
5. Sharing Data
We do not sell your personal information. Data may be shared with trusted service providers (e.g., payment processors) under strict confidentiality agreements.
6. International Access
Our website is hosted and operated outside the UK. By using our services, you consent to international data transfers in accordance with applicable data laws.
7. Your Rights
You have the right to access, update, or delete your personal information. Contact us at support@maxaitrader.com for requests.
8. Cookies
We use cookies to improve site functionality and user experience. You can manage your cookie preferences in your browser settings.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.